Bought on Amazon?
Your SnoreLessNow money-back guarantee still applies.
Even if Amazon says the product cannot be returned, start your return with SnoreLessNow and include your Amazon Order ID.
Your request must be within the product’s return window shown below.
Returns & Refunds
Start every return through our Contact Us form. Have your SnoreLessNow order number or Amazon Order ID ready. We’ll email the next steps within 48 hours. Do not mail anything yet. We’ll tell you whether it needs to be sent back
How returns work
1
Submit the Contact Us form
Tell us where you purchased, provide your SnoreLessNow order number or Amazon Order ID, and describe the product you want to return.
2
Receive instructions within 48 hours
Customer Care will confirm your return details and tell you whether the product needs to be mailed back.
3
Follow any required return instructions
If a return shipment is required, we’ll email packaging instructions. If you selected Checkout+ at checkout, we’ll provide a prepaid return label. Otherwise, we’ll explain any applicable return-shipping cost before you ship.
4
Receive your refund
After we approve your refund and you complete any required return steps, allow up to 10 business days for the money to appear in your original payment method.
Find your product’s return policy
Your guarantee starts when your order arrives. Choose your product below to see how long you have to request a refund. For the Bamboo Perfect Fit Pillowcase, contact Customer Care within 30 days of delivery to start your return.
Somnofit-S
120-Night Money-Back Guarantee
We want Somnofit-S to work for you. If it isn't right for you, contact us within 120 days of delivery for a refund of the price you paid for your device.
Opened, molded and worn devices are covered. There's no minimum trial period, and you don't need to complete troubleshooting before requesting a refund.
Want help with your fit? Our Customer Care team is here for you. Getting help is always your choice.
Coverage and refund details
This guarantee covers Somnofit-S purchased from SnoreLessNow or Amazon, including Canadian orders, two-packs and bundles. For an Amazon purchase, include your Amazon Order ID when contacting us.
For partial two-pack or bundle returns, we refund the portion of the purchase price allocated to the returned item. Optional protection fees are nonrefundable.
Contact us before sending anything back. We'll confirm whether your device needs to be mailed back and provide the next steps.
Somnofit-S Replacement Adjustment Straps
30-night money-back guarantee
Return period
Request a return within 30 nights after the product arrives at your shipping address.
Condition
You may request a return even if the replacement straps have been opened, fitted or used, as long as the request is within the return period.
Before you decide
If your concern is strap selection, assembly, or advancement level, Customer Care can help. Getting help is optional and does not prevent you from starting a return.
Posiform Anti-Snore Pillow
120-night money-back guarantee
Return period
Request a return within 120 nights after the product arrives at your shipping address.
Condition
You may request a return even if the Posiform Pillow has been opened or used, as long as the request is within the return period.
Before you decide
A new sleep position can take time to feel natural. Many customers need 5 to 7 nights to adjust, and the memory foam can soften with use. Getting help is optional and does not prevent you from starting a return.
Airflow Clip Nasal Dilator
30-night money-back guarantee
Return period
Request a return within 30 nights after the product arrives at your shipping address.
Condition
You may request a return even if the Airflow Clip has been opened, reshaped or used, as long as the request is within the return period.
Before you decide
Fit and sizing can make a meaningful difference. Customer Care can help you choose the best size and adjust the fit. Getting help is optional and does not prevent you from starting a return.
Slumber Patch Sleep Aid
30-night money-back guarantee
Return period
Request a return within 30 nights after the product arrives at your shipping address.
Condition
You may request a return even if the Slumber Patch has been opened or used, as long as the request is within the return period.
Before you decide
If you have questions about your order or how to use the product, Customer Care can help. You may still start a return at any time within the return period.
Posiform Anti-Snoring Belt
30-night money-back guarantee
Return period
Request a return within 30 nights after the product arrives at your shipping address.
Condition
You may request a return even if the Posiform Belt has been opened or used, as long as the request is within the return period.
Before you decide
It may take several nights to become familiar with the belt. Customer Care can help with placement, fit and vibration settings. Getting help is optional and does not prevent you from starting a return.
Shared return and refund terms
What will be refunded?
Refunds are issued only to the original payment method. If you paid with a gift card, that portion is returned to the same gift card. Original shipping charges are not refundable. If you no longer have access to the card used for payment, contact your bank or card provider. They can tell you how to receive the refund. SnoreLessNow cannot move the refund to a different card.
How does return shipping work?
Contact us before sending anything back. We’ll confirm whether a return shipment is required. If you selected Checkout+ at checkout, we’ll provide a prepaid return label. Otherwise, we’ll explain any applicable return-shipping cost before you ship.
When will I receive my refund?
Customer Care will email your next steps within 48 hours. After we approve your refund and you complete any required return steps, allow up to 10 business days for the money to appear in your original payment method.
How should I package my return?
Use the original packaging when possible. Include any protective covers, bags, inserts or product components that came with the item. Follow the instructions in your return email before shipping.
Do not mail a return without instructions. Items sent without an approved request may be delayed or may not reach the correct processing location.
Optional Somnofit-S Accident Replacement Plan
This optional $40 plan is separate from your included 120-night money-back guarantee.
What is covered
One new standard Somnofit-S kit if dog or other pet damage, or sudden accidental breakage, makes your covered device unusable. No deductible. Standard replacement shipping to an eligible US address is included.
How long it lasts
365 days from delivery of your original device. Submit your request by the expiration date. The benefit ends after one replacement is fulfilled and does not restart on the replacement.
What is excluded
Normal wear and tear, cosmetic changes, loss, theft, intentional damage and simply wanting a fresh device. Initial molding help, defects and other existing remedies are handled separately and do not consume your accident benefit.
Who can buy it
Purchase with an eligible new single-device Somnofit-S order on our website or its immediate post-purchase offer. Available in eligible US locations. No past purchases, Amazon orders, Canadian orders, bundles or multi-device orders in this initial offer.
How to request a replacement
Email support@snorelessnow.com with your order number, what happened and a photo when available. We will verify the unused plan and confirm the next steps. Do not mail a damaged device unless we ask you to.
Damaged, defective or incorrect item?
Contact Customer Care now and include your order number. We may ask for photos of the item and packaging by email so we can provide the right replacement or resolution.
Need an exchange instead?
Use the Contact Us form and tell us what you received and what you need instead. We’ll confirm availability and next steps before you send anything back.
Still need help?
Contact Customer Care for help with a return, exchange or product question.
You can also email support@snorelessnow.com.